Privacy Policy

This Privacy Policy explains how Ashton Ross Law Ltd (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website.

This policy (together with our Terms of Website Use and any other documents referred to within it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We May Collect From You

We may collect and process the following data about you:

• Information that you provide by filling in forms on our website. This includes information provided when you:
  
  • Make an enquiry
  • Request our services
  • Subscribe to updates
  • Report a problem with our site
• If you contact us, we may keep a record of that correspondence.
• We may ask you to complete surveys for research purposes, although you are not required to respond.

2. How We Use Your Data

We use your personal data to:

• Respond to enquiries submitted via our website
• Provide legal services where instructed
• Communicate with you regarding your matter or enquiry
• Improve our website, services, and user experience
• Comply with legal and regulatory obligations

3. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Consent – where you have provided clear consent (e.g. submitting a contact form)
• Contract – where processing is necessary to provide legal services
• Legal obligation – to comply with regulatory requirements
• Legitimate interests – to operate and improve our services

4. IP Addresses and Technical Data

We may collect information about your device, including where available your IP address, operating system, and browser type, for system administration and analytical purposes. This is statistical data and does not identify any individual.

5. Cookies

We use cookies to improve your experience on our website. Cookies help us:

• Understand how users interact with our website
• Store preferences and settings
• Improve functionality and performance

You can refuse cookies through your browser settings. However, this may affect website functionality.

For full details, please refer to our Cookie Policy.

6. Sharing Your Data

We may share your personal data with trusted third parties where necessary, including:

• Email communication providers (e.g. Brevo)
• Website hosting providers
• IT and system administration services

For legal services, we may also share your data with:

• Government bodies (e.g. Home Office, UK Visas and Immigration)
• Courts and tribunals
• Regulatory bodies (e.g. Solicitors Regulation Authority, The Law Society, Legal Ombudsman)
• Financial institutions
• Legal professionals (e.g. barristers)
• Local authorities and relevant third parties involved in your case

This list is non-exhaustive and depends on the nature of your instruction.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes it was collected for, including legal, regulatory, accounting, or reporting requirements.

For legal matters, retention periods may be extended where required for the establishment, exercise, or defence of legal claims.

8. Your Rights

Under the Data Protection Act 2018 and UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Request restriction of processing
• Request transfer of your data

You may withdraw your consent at any time where processing is based on consent.

To exercise your rights, please contact us using the details below.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

9. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

10. For Instructing Clients

Ashton Ross Law operates strict procedures in relation to client confidentiality and takes extensive measures to ensure that your personal data is protected.

In compliance with the Money Laundering Regulations 2017, we are required to verify your identity and may request documentation such as proof of identity, address, and source of funds.

We will always aim to ensure transparency regarding how your data is used and shared. You may object to data sharing; however, this may impact our ability to act on your behalf.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you.

12. Contact

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact:

Ashton Ross Law Ltd

Hamilton House, 1 Temple Avenue, London EC4Y 0HA United Kingdom

Email: info@ashtonrosslaw.com
Phone: 020 3815 8440