Pricing

It is always difficult to provide accurate timescales for the progression of individual cases as this depends on the Home Office and/or the Court’s processing timescales.

We should be able to provide you with a general guideline timescale during our initial consultation, once we have ascertained the unique circumstances of your case and understood your exact legal instruction. If your case is extremely complex, this will of course increase the timescales as well as the costs involved.

If you choose to instruct Ashton Ross Law, your case will be assigned to either a fully qualified solicitor or an experienced legal representative. Your overall matter will be supervised by a qualified Partner with no less than 8 years Post Qualified Experience. You can view details of your representative and our Partners in the “About Us” section.

The exact service you receive will depend on the nature of your instruction. It will also be outlined clearly in your client engagement letter.

Generally for initial visa applications, your legal team will prepare your case in accordance with the Home Office visa requirements specific to your circumstances. This may include: –

1)      Preparation of relevant Home Office application forms with supporting documentation;

2)      Collating supporting documentation (financial information, witness statements etc);

3)      Booking relevant appointments;

4)      Submission of completed applications;

5)      Receiving biometric information ;

6)      Addressing additional requests from the Home Office/other third party;

7)      Receiving visa information/decision;

8)      Collection of Biometric Resident Permit, and;

9)      Police Registration (if necessary).

For appeal and judicial review matters, the typical services may include: –

1)      Preparation and submission of appeal grounds;

2)      Collating witness statements with additional evidence;

3)      Instructing barrister(s) (where applicable);

4)      Representation and/or attendance at Court, and;

5)      Further advice depending on the outcome of the case.

In most circumstances we can offer home purchasers and sellers fixed-fee rates, which removes uncertainty over costs. Our usual fees for residential conveyancing are as follows: –

Fees

Conveyancing of residential freehold sales from £1,200 (exc. VAT)

Conveyancing of residential freehold purchases from £1,500 (exc. VAT)

Conveyancing of residential leasehold sales from £1,200 (exc. VAT)

Conveyancing of residential leasehold purchases from £1,500 (exc. VAT).

Re-mortgage fees from £1000 (exc. VAT)

Leasehold extensions from £1000 (exc. VAT)

Please note our fees may vary depending on the complexity, circumstances and lending criteria in your matter.

In the event where we are required to undertake additional work due to unforeseeable circumstances such as unnecessary delays, further costs may arise but you will be notified in advance before the additional work is undertaken. We will only proceed with your authorisation.

Disbursements

Disbursements are additional fees and taxes that we pay to third parties on your behalf. Below are indications of what you should budget for including but not limited to search fees, stamp duty, land registry fees for freehold properties, and additional management company fees for leasehold properties.

These will be quoted specific to the property at the time of instruction. Prices vary depending on the value of the property and the local authority serving the area.

• Average search fees in London are from £500.
• Land registry fees are dependent on the property price –https://www.gov.uk/guidance/hm-land-registry-registration-services-fees
• Stamp duty is calculated by HMRC – https://www.tax.service.gov.uk/calculate-stamp-duty-land-tax/#/intro

Your case will be conducted by Jasmine Chaudry, who is currently the Head of Property & Commercial Law.

Fixed fees available depending on nature of case (specifics to be discussed during initial consultation).
Alternatively we offer an hourly rate of up to £296 depending on the level of the fee earner.

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we provide then you should inform us immediately, so that we can do our best to resolve the problem. The complaints manager of the firm is Daniel Rajah.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, please contact Mr Rajah and he will arrange to meet with you in the first instance. If you prefer not to meet with him directly, he can be contacted on drajah@ashtonrosslaw.com. Mr Rajah will provide you with full details of the complaints procedure and policy if this is required.

Please note that making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.

You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

• Within six months of receiving a final response to your complaint

and

• No more than six years from the date of act/omission; or
• No more than three years from when you should reasonably have known there was cause for complaint.

If you would like more information about the Legal Ombudsman, please contact them.

Contact details

Visit: www.legalombudsman.org.uk

Call: 0300 555 0333 between 9am to 5pm.

Email: enquiries@legalombudsman.org.uk

Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ