About this service
If your property has problems such as damp, mould, leaks, faulty heating, or structural defects, and your landlord has ignored repeated requests for repair, we can advise you on your rights and guide you through the disrepair claim process.
Ashton Ross Law can offer advice and assistance to help you make a claim against your Council or Housing Association.
This will not affect your tenancy conditions. Your relevant Housing Association, Council or social landlords have a duty to ensure that you live in accommodation which is of a decent standard and quality.
Our aim is to get the repairs fixed and ensure that you and your family live in a safe and habitable property. In assisting with your claim we may be able to obtain financial compensation for you and/or alternative accommodation.
Due to changes in legal aid funding many Housing Association or Council tenants are unable to obtain legal assistance in disrepair claims. In order to assist you in your claim we will work with you on a ‘no win, no fee’ basis, meaning that we will conduct your case at no cost to you.
You can contact us Monday to Friday 10:00am to 17:00pm to discuss your claim. We will provide you with free advice and in order to progress with your claim we will request images of the conditions of your property and the repairs needed. Following this, we will conduct an inspection of your property in order to determine the details of your case. We will complete all necessary paperwork with you in your home.
We will ensure that you and your family live in a safe and secure environment.
Contact us at 0203 815 8440, for free advice.
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